Gift Vouchers

Terms and conditions

To ensure that all clients at Nirvana Beauty Laser Clinics enjoy a relaxing and peaceful environment, we respectfully request that all guests keep noise to a minimum in the treatment and relaxation areas. Mobile phones, pagers and electronic devices are to be left in the privacy of your room and turned off. We appreciate your co-operation.

ARRIVAL

Please arrive at least 15 minutes prior to your appointment to allow yourself time to change, fill out your personal consultation form and undertake a comprehensive consultation.

LATE

Arriving late will simply limit the time of your treatment, thus lessening it’s effectiveness and your pleasure. Your treatment will end on time, so next guest is not delayed.

VALUABLES

It is advised and requested that all personal valuables be left at home for security and that jewellery not be worn during your visit to our Clinic. Nirvana Beauty Laser Clinics will accept no responsibility for the safety of personal belongings brought into the clinic property.

RESERVATIONS

We recommend all clinic treatments and services to be booked in advance to avoid disappointment. Treatments can be purchased individually or as part of a package.

RETAIL

There is a wonderful choice of skincare for the face and body. Please do not hesitate to consult with one of our qualified Therapists, as they would be happy to assist you in your choice.

COURSE OF TREATMENTS

In many instances a course of specific treatments may be recommended for optimum results.

CANCELLATION POLICY

We request that clients endeavour to provide us with sufficient notice for cancellations. This will assist us in rescheduling your appointment. If you do not provide 24 hours’ notice for cancellation of your appointment, or do not attend a booked appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost. In the case of prepaid treatments, the treatment will be forfeited.

GIFT CERTIFICATES & PACKAGES

Treat someone special to the gift of beauty. Telephone the salon to discuss your requirements. Our trained therapist can tailor a package to suit your needs.

  • Time allocation of each treatment has no bearing on price.
  • All salon treatments, gift vouchers, pre-paid treatments are non refundable.
  • Expired gift vouchers cannot be honoured or extended.
  • No re-issue for lost, stolen or misplaced gift vouchers.
  • Prepaid programs and packages that are changed or not taken in full are transferrable after the individual full price of each treatment taken has been deducted and the remaining balance is credited in a gift voucher only within the period of validity.
  • Prepaid treatments are valid for 12 months.
  • Prepaid treatments cannot be shared or transferred.
  • Prepaid treatments can only be used at location purchased at

All gift certificates must be presented prior to receiving any treatments. Full payment will be charged in absence of a gift certificate.

REFUND POLICY

Complies with NSW Department Fair Trading: Please choose carefully, we do not normally give refunds if you simply change your mind or make a wrong decision.

PAYMENT

We accept cash and all major credit cards. A surcharge of 2.5% applies to credit cards.

VIP LOYALTY PROGRAM

Ask your therapist how you can earn complimentary treatments.

RECOMMENDATIONS

If you are under the supervision of a doctor or are using any medications, please obtain permission from your doctor before scheduling/receiving any services. It is your responsibility to inform our staff of any medical conditions or physical limitations you may have prior to your treatment commencing.

DISCLAIMER

Nirvana Beauty Laser Clinics reserve the right to change services and prices at any time, and without notice.

NIRVANA BEAUTY LASER CLINICS OPEN COMMUNICATION

We welcome your suggestions and comments so that we can provide an even greater service to you.